1. Scope
1.1 This Cookie Policy describes the cookies and similar technologies, including pixels, local storage, session storage and session recording scripts (together, “Cookies”), used on thesoulseeds.com by IVNO Group LLC, trading as The Soul Seeds (the “Company”).
1.2 This Cookie Policy forms part of the Privacy Policy. Personal Information collected through Cookies is processed in accordance with the Privacy Policy.
2. Categories of Cookies
2.1 Essential Cookies are necessary for the operation of the Website, the booking process, payment security and protection against fraud and automated attacks. They cannot be disabled through the Website.
2.2 Preference Cookies record choices made by the user.
2.3 Analytics Cookies collect information about the use of the Website in order to measure and improve it.
2.4 Advertising Cookies measure the effectiveness of advertising and enable advertising to be shown to relevant audiences.
3. Cookies used
| Category | Provider | Name | Purpose | Duration |
|---|---|---|---|---|
| Essential | The Soul Seeds | tss-lang, tss_* (session storage), googtrans | Language selection; retention of booking details during the booking process | Until deleted; googtrans 1 year |
| Essential | Stripe | __stripe_mid, __stripe_sid | Payment processing and fraud prevention | 1 year; 30 minutes |
| Essential | Cloudflare | __cf_bm, where applied | Protection against bots and attacks | 30 minutes |
| Preference | The Soul Seeds | tss_notrack | Records the user’s choice to disable analytics and advertising technologies on the device | Until deleted |
| Analytics | Google (Google Analytics 4) | _ga, _ga_* | Statistical analysis of Website use | Up to 2 years |
| Analytics | Microsoft (Clarity) | _clck, _clsk, MUID | Analysis of interactions and session recordings; card details entered in Stripe’s secure fields are not accessible to Clarity | 1 day to 1 year |
| Advertising | Meta Platforms (Meta Pixel) | _fbp, _fbc | Measurement and delivery of advertising | 90 days |
3.1 The Company also transmits certain events, such as completed bookings, from its servers to Meta Platforms through the Conversions API for the purpose of advertising measurement. These events may include a hashed version of the email address or telephone number provided by the user.
4. Control of Cookies
4.1 Users may disable the Meta Pixel and Google Analytics on a device by visiting thesoulseeds.com/cookie-policy/?notrack=true. The setting is stored in the browser and must be applied on each device and browser. It may be reversed by visiting thesoulseeds.com/cookie-policy/?notrack=false.
4.2 Users may block or delete Cookies, including Microsoft Clarity Cookies, through their browser settings. Blocking Essential Cookies may prevent the booking and payment functions from operating.
4.3 Users may also use the opt-out tools of third-party providers, including the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout) and Meta advertising preferences (facebook.com/adpreferences).
5. Amendments and contact
5.1 The Company updates this Cookie Policy when it adds or removes Cookies and states the date of the latest review.
5.2 Enquiries must be sent to info@thesoulseeds.com with the subject “Privacy”. IVNO Group LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States of America.